FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Shipping:

All orders are shipped via USPS First Class and tracking will be provided. Made to order items are shipped out after the 3-5 day production time. Some items may be longer and it will be stated in the listing. If you have any questions please ask before ordering. Most items are usually received within a week after shipment in the US. 

In stock items are shipped out in 1-3 days.

At this time only orders to the US are accepted.

Returns:

Customer satisfaction is my number one priority so if you are not satisfied with your order for any reason, please contact me and we will work out a solution. A happy customer will return and also refer their friends to me and in turn, I will grow. We all win if I make sure you are a happy customer, even if that means a refund, and I will do it with a smile. It is not allowed to post reviews from my Etsy shop here, but you can visit my shop at 

 https://www.etsy.com/shop/FreeSpiritsCrochet?ref=seller-platform-mcnav#reviews  

and see what my happy customers have to say!